ZOLL AR Boost Blog

Managing EMS Compliance Challenges and the Rise of Lyft in Healthcare

Written by Kelli Turner | Nov 13, 2019 5:15:00 PM

(2 min read) When it comes to regulatory compliance, EMS providers have a fair share of initiatives to manage. Routine compliance training is essential to keep staff members informed about their role in ensuring various requirements are met. Failure to include the entire EMS team in training initiatives can result in compliance gaps that leave the agency vulnerable.

In the article “Ambulance Compliance Challenges and the Emergence of Lyft in Healthcare,” recently featured in the Health Care Compliance Association’s Compliance Today magazine, Renee Collier, Manager of Customer Onboarding for ZOLL Data, addresses the negative impact of siloed corporate compliance training programs.

Collier offers recommendations on steps EMS agencies can take to bridge gaps in training and cultivate a more comprehensive compliance strategy. She also sheds light on some of the most common ambulance compliance challenges, including:

  • Proof of medical necessity
  • Physician certification statement sign-off
  • Identification of the closest appropriate facility

Collier goes on to touch on emerging reimbursement models that EMS agencies and providers should be aware of that could redefine what constitutes emergency medical transportation. Collier believes it will be equally important for providers to lend careful consideration to compliance issues in the world of non-emergency medical transportation as companies like Lyft, Uber, and Ford’s GoRide continue to gain ground in healthcare.

HCCA members can learn more by reading the full article here (log-in required).

Not an HCCA member? Download a PDF copy of the full article here.  

Copyright 2019 ComplianceToday Magazine, a publication of the Health Care Compliance Association (HCCA).